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Help and Support

Three Easy Steps to Get Started

1 – Choose Your Game

Choose Your Game

Browse through our list of great games and choose the one you would like to play.

2 – Create Your Account

Choose Your Game

Enter a few details to create your account.

3 – Enjoy Playing!

Choose Your Game

Start playing your chosen game and have fun!

Depositing

In order to make a deposit and play for real money, you must first register to play at Hippozino. Once you have registered and logged in, you will be able to deposit to play for real money.

To deposit, click on the “Cashier” icon, followed by the “Deposit” option. You can then select which payment method you wish to use (Visa, Mastercard, Maestro, Neteller or Skrill) and the total sum of your deposit. For more information on deposits and payment methods, please see our Depositing Methods page.

Promotions & Bonuses

When you make your first deposit, you may be eligible for a bonus of up to 100% of your initial deposit. Please read more about bonuses and look at the Latest Promotions.

Cashing Out

Cashing out is easy and can be done by a variety of methods. Click on the “Cashier” icon, followed by the “Withdrawal” option. You then have the option of selecting which withdrawal method you wish to use.

As soon as you have selected to withdraw funds from your account, you will then be sent a confirmation email with all the transaction details added. Please be aware that any cash out request is processed in 3 business days, during which you can reverse the request by going into the Cashier, press the “Cancel Withdrawal” tab, click cancel and get back your requested amount back into your balance – contact us.

Once your funds have been delivered to your chosen withdrawal method, you will receive an email notification of this transaction.

For more information on making withdrawals from your account, please see our Cashing Out and Withdrawal Policy pages.

Contact Us

Should you have any problems with your account you can get in touch with us directly by email or our live-chat service. Please visit the Contact Us page for more information.